Privacy Policy

We may collect the following information when you interact with our website:

• Personal Information: Name, billing/shipping address, email address, phone number, and payment details (handled securely by third-party providers such as Stripe and PayPal).
• Order Information: Products purchased, transaction details, and shipping preferences.
• Account Information: If you create an account, we store your username, email, and preferences.
• Communications: If you contact us by email, phone, or WhatsApp, we may store your communications for customer support.
• Marketing Preferences: Newsletter sign-ups, promotions, or SMS/WhatsApp consent.
• Technical Data: IP address, browser type, device type, location (if enabled), cookies, and site usage data via Google Analytics, Meta Pixel, or other third-party services.

We use your information for the following purposes:

• To process and fulfill your orders through our WooCommerce store.
• To provide shipping and delivery services with trusted partners (eShipper, Canada Post, UPS, DHL).
• To process secure payments via Stripe, PayPal, and direct credit card (we do not store payment details).
• To communicate with you, including sending order confirmations, updates, promotional messages, and customer support.
• To analyze website traffic and improve our site performance using analytics tools.
• To personalize your shopping experience, including recommendations and marketing offers.
• To comply with legal, tax, and regulatory requirements.

We do not sell or rent your personal information. However, we may share information with:

• Payment providers (Stripe, PayPal) to securely process transactions.
• Shipping providers (eShipper, Canada Post, UPS, DHL) to deliver your orders.
• Marketing and analytics partners (Google, Meta, email service providers) to improve our marketing campaigns.
• Legal authorities if required by law or in response to valid legal requests.

Our website uses cookies and tracking technologies to:

• Enable essential site functionality.
• Remember user preferences.
• Analyze traffic and performance.
• Deliver relevant ads across platforms.

You can manage cookies through your browser settings, but disabling cookies may affect your experience.

• Your data is stored securely on servers hosted in Canada and/or the United States.
• We do not store credit card details; all payments are processed by secure third-party providers.
• We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

For Canadian customers, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

For U.S. customers, if you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect.
• The right to request deletion of your data.
• The right to opt out of data sharing for marketing.

To exercise these rights, contact us at contact@viraasat.ca.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.

By providing your contact information, you agree to receive marketing messages from us by email, SMS, or WhatsApp. You may opt out at any time by clicking "unsubscribe" in emails or contacting us directly.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.